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My family owns a 2012 Camry, 2005 Camry, and 2000 4Runner.
I wouldn't even consider taking any elsewhere. I've been coming to Ken Creel and Joe Carden at AERSI for 10 years. The service and the quality of work cannot be matched - the best! AERSI is the only pace to take a Toyota for service.
Our family has been using the services of AERSI since around the year 2000. We have brought all our Toyota cars in for service, batteries & any other automobile challenges we have had through the years & have thoroughly enjoyed our experiences working with everyone here. Each person is always professional, courteous and knowledgeable. Ken has always been very generous with many charities around town, including Stop Children's Cancer, which is dear to our hearts! Our cars run smoothly & we know we are in great hands with AERSI!!! Thanks for all your caring!!!!
I've taken four different Lexus or Toyota vehicles over the course of eight years to Ken and Crew. They are always ready and willing to help with everything from minor questions to big repairs, and their expertise is worth every penny. Recently, I had to replace my A/C system. Less than a month later, the compressor died again. I called Ken in a panic, but he assured me that the parts and labor were under warranty and that I didn't need to stress. Ken had me back in the shop within 24 hours of my call, provided me a loaner car to get to work, and within a few hours AERSI called to tell me that the part had been defective. I picked up my car that afternoon and was told I didn't owe them a dime. Don't bother taking your Toyota or Lexus anywhere else in Gainesville - you will end up at AERSI anyway after giving up on the other guys!
We will only buy toyotas BECAUSE of Aersi. Amazing customer service, honest mechanics, and a great place to hang out while waiting. Loaner cars are often available. THE best auto repair specialists I've ever experienced. (And I'm 50.)
In 1980 I bought my first Toyota and went to the dealer for two years. Then I found Aersi! They have seen me through four Toyotas--they last a lot. One of the Toyotas I bought was used from another Aersi customer--an exchange helpfully suggested by Ken Creel, the owner I first met 33 years ago and who has been my helpful guide in car ownership. This is the first testimonial I have ever written for a lot of reasons. It takes a business like Aersi to inspire me into giving my total endorsement. I am incredibly grateful for the honorable and effective service Aersi has provided, and I have never even once had even the tiniest suspicion that they may have provided a repair my vehicle did not need. When my son was young and bought his first car, a used Toyota, he did his own maintenance. Ken was always generous in giving advice to him. It is only as I write this that I realize what a great service this business has provided to Alachua County. It's the way commerce should be!
Bravissimi! AERSI is just the BEST!
Very professional, quick, understanding, pragmatic, funny: they have it all. I have been referred to them by friends and I refer friends to them.
I drive a lot of miles and i need to have the comfort and peace of mind to have a car running like it should run.
The Magliozzi Bros. would be really proud of you all!!!
Just because all these reviews are glowing, doesn't mean that Ken wrote them himself 🙂 Just means that superlatives are the best way to describe AERSI service. I've trusted Ken & his crew to take care of my cars for many years, wouldn't go anywhere else.
I have been getting my vehicles serviced at AERSI for 6 years now and I'm a loyal customer. I refuse to take my vehicles anywhere else. Ken Creel owns an excellent service center that is not only the most competent/efficient but also the most honest and fair. AERSI is the most reputable auto service center that I have EVER experienced. Ken has excellent technicians and is always a pleasure to deal with. I live south of Ocala and make the drive to North Gainesville to have my vehicles serviced at AERSI (if that tells you anything). If you are looking for a place to maintain your Toyota or Lexus, AERSI is the best place in North Florida.
Thank you so much for getting my SC400 back on the road! Diagnosed and fixed it quickly and properly, They also made recommendations that I gladly took them up on to keep my car reliable. Quick communication for updates on repairs, my wife and I are both impressed.
Ken has been taking care of my cars since I moved to Gainesville in 1978. His work is top notch and honesty is a core principle of his business. I can recommend he and his staff highly